Technology Support

Single Sign-On Password reset

Due by September 9th for Classified and October 25th for Certificated

The new requirement is a minimum of 15 characters

Visit sso.lausd.net or mylogin.lausd.net

Schoology Role Request

Roles have been reset by District on July 26th and Staff must resubmit a request to access Schoology
See attached: PLS_Job_Aid_SGY_OneAccess

Working From Home
The old portal URL has changed from lausd.gpcloudservice.com and gp.lausd.net to gp1.lausd.net

See attached: LAUSD GlobalProtect Virtual Private Network (VPN) Complete Guide

Accessing Student PINS on Schoology

New student enrollments to LAUSD will need to create a password for their MyMail account
See attached: PLS Job Aid - Schoology MyMail PIN App

See attached: Teachers_Guide_for_obtaining_student_4-digit_pin_for_passwords

Promethean Boards
If you create a PIN lock for your Promethean Board, please add a second user “Sub” or “Substitute“ without a PIN.

If you are are in a new classroom and the Smartboard is asking for a code to unlock, please reach out to Marco to factory reset the board. In the meantime, there is a guest user account that will let you get basic functionality.

 

Office phone (Non-classroom) voicemail setup or PIN code reset

Visit css.lausd.net

Select Telecom (Telephone, PA/Intercom) Systems

Select I need something fixed

Select Voice mail (Cisco)

In the Comment section, please include the extension (Visible at the top left when powered on. It should also be on a label on the back.)

If you are a new employee:

1. Set up up your email (Single Sign-On) password
1. sso.lausd.net or mylogin.lausd.net
2. Request MISIS and Schoology access (Also Welligent if you are in Special Education)
1. oneaccess.lausd.net
3. Complete your online trainings (Most are mandatory with a “Due By” date)
1. lausd.org/mypln
4. Setup Multi-Factor Authentication (MFA) to work from home
1. aka.ms/mfasetup

Recomended URL Bookmarks

 

Password Reset: mylogin.lausd.net
Email - mailbox.lausd.net

Schoology - lms.lausd.net

MISIS - misis.lausd.net/start

Paycheck Stubs and W2s - ess.lausd.net from Campus or gp1.lausd.net from home

MyPLN Trainings - lausd.org/mypln
Welligent (Special Education) - welligent.lausd.net

LAUSD’s ITS Tech Support Chat And Call Center

Available Monday through Friday from 7:30 -5

lausd.org/chat     (213) 241-5200     css.lausd.net